1. Who we are, and what you are agreeing to

These terms are the contract between you and Firelent UG (haftungsbeschränkt), Königstraße 38, 70173 Stuttgart, Germany (“Firelent”, “we”) for the use of Firelent — our platform that turns a written description into a working website or native app, including the studio, our websites and APIs, the Telegram assistant and our mobile applications (together, the “Service”).

They apply whether you use Firelent privately (as a consumer) or for a business. Where a clause applies to only one of the two, it says so. If you accept these terms for a company, you confirm you are authorised to bind it, and “you” means that company.

Some parts of the Service have their own additional terms — domain registration, platform rules and, where we process personal data for your projects, the Data Processing Agreement. For the specific feature they cover, those terms take precedence over this document. Our privacy policy explains how we handle personal data; it is not part of this contract but you should read it.

2. Your account

• You must be at least 18 years old to create an account.
• Keep your sign-in credentials to yourself. You are responsible for activity in your account until you tell us it has been compromised — do that at support@firelent.com as soon as you notice anything wrong.
• Keep your account email current: it is where we send notices that matter, including the ones these terms require.
• One person, one account, unless we agree otherwise in writing.

3. What the Service does — and what to expect from AI

You describe what you want; Firelent plans, generates and edits a real project for you — a website, a shop, an application, or a native mobile app — which you can preview, refine, publish under a firelent.app address or your own domain, and keep changing after launch, from the studio or through Telegram.

The generation is performed by AI systems, and honesty matters here: AI output can be wrong. It can contain mistakes, gaps or behaviour you did not intend, and similar prompts can produce similar results for different customers. Review what was built before you rely on it — especially anything legal, financial, medical or otherwise consequential. Our compliance tooling (for example the legal-notice generator for German sites) assembles pages from the facts youprovide; it is a tool, not legal advice, and you remain responsible for the accuracy of those facts and for your project’s compliance with the laws that apply to it.

We improve Firelent continuously. We may change, add or retire individual features, provided the Service as a whole remains what you signed up for; if we retire something material to your plan, we will tell you in advance as section 17 describes. Features marked as beta or preview are provided for testing and may change or disappear without the notice periods that apply to the rest of the Service.

4. Plans, credits and payment

Plans

Current plans and prices are shown at our pricing page. Paid plans renew automatically for the same period unless cancelled before renewal (section 5). For consumers, displayed prices include VAT; for businesses, prices are net where stated.

Credits

• Work on the Service consumes credits. New accounts receive a starter grant; paid plans include a monthly grant that resets each billing cycle and does not roll over; additional top-ups can be purchased and remain usable while your account exists.
• Credit consumption depends on the work performed — the models used, the size of the task, the compute involved. Your usage overview shows what each job consumed, per model.
• If a generation fails because of us — an error in our systems or infrastructure rather than in your instruction — we credit the job back. We built this in because paying for a failure is wrong. It does not cover output that works but that you dislike: iteration is a normal part of building with AI and consumes credits.
• Credits are a metering unit, not money: they are not redeemable for cash and not transferable, except where the law says otherwise. Statutory rights — including the withdrawal right in section 6 and warranty rights in section 12 — are never limited by this.

Payment and price changes

Payments are processed by Stripe; you authorise the charges for your plan and top-ups. If a renewal payment fails we will tell you and retry; we may restrict paid features until it succeeds. We may change prices with effect for future billing periods only, and will notify you at least 30 days before a change affects you — if you do not want to continue at the new price, cancel before it takes effect and the change never applies to you.

Taxes (businesses)

If you use Firelent for a business, you are responsible for the taxes that apply to your purchase — VAT under reverse charge where applicable, withholding, duties — other than taxes on our income. Keep your billing country and VAT ID accurate; we calculate tax from them.

Support

Every plan includes support through the product and by email at support@firelent.com; paid plans are prioritised, and Enterprise agreements can include committed response times. Support covers the Service itself — it is not a development or consulting service for the products you build.

5. Cancelling your subscription

You can cancel any time — in your account settings or, as German law provides for consumers, via the cancellation button (“Verträge hier kündigen”) on our website. Cancellation takes effect at the end of the current billing period: you keep full access until then, the plan simply does not renew, and no further charges follow. Your projects and any published sites remain, subject to the limits of the free plan.

6. Right of withdrawal for consumers (Widerrufsrecht)

If you are a consumer in the EU, you may withdraw from a paid contract within 14 days of concluding it, without giving a reason. To withdraw, send an unambiguous statement to support@firelent.com (a plain email is enough), use the withdrawal button on our website, or use the statutory model withdrawal form. To meet the deadline it is enough to send your statement before the period ends.

Because Firelent starts working for you immediately, at checkout we ask for your express consent to begin before the withdrawal period ends, together with the statutory acknowledgments. If you then withdraw, you owe a proportionate amount for the part of the billing period already elapsed, and we refund the rest without undue delay, at the latest within 14 days, using the payment method you paid with.

7. What you own — and the licence we actually need

This section is deliberately different from what you may have read elsewhere.

• Your input is yours. Prompts, files, images, business facts — you keep every right you have in them.
• Your output is yours. Whatever Firelent generates for your project — pages, code, text, configuration — belongs to you. To the extent we hold any rights in that output, we assign or license them to you, exclusively and permanently, upon creation. Use it commercially, modify it, sell what you build, export it, open-source it. Your projects can sync to a GitHub repository in your account precisely so that leaving is always possible.
• Our licence from you is the minimum to operate. You grant us the non-exclusive right to host, store, reproduce, display, process and back up your content solely to provide and secure the Service — including passing prompts and project context to the AI model providers that perform generation, as the privacy policy describes. This licence ends when the content is deleted, surviving only in time-limited backups. We take no licence to train AI models on your content, and no perpetual licence to exploit it for our business.
• Third-party components. Generated projects include open-source software (under its own licences) and components we license commercially for use in customer projects. You may use all of it within and as part of your projects without extra cost; you may not extract these commercial components to resell them or build a competing component library from them.
• Firelent itself stays ours — the platform, models, prompts, pipelines, brand and everything under the hood. No rights in the Service itself pass to you beyond your right to use it under these terms.

8. Your projects, your visitors, your customers

What you build with Firelent is operated by you. You are responsible for its content, its legality in the markets you aim it at, its privacy notice, and the rights of the people who use it. Where your project collects personal data, you are its controller and we process that data only for you, under the Data Processing Agreement.

If you sell through your project, you are the merchant: the contract of sale is between you and your customer. Payments run through your own Stripe account under your agreement with Stripe — Firelent never holds your customers’ money — and pricing, taxes, delivery, withdrawal rights and consumer duties toward your customers are yours to honour.

9. Acceptable use

The short version: build real things, don’t hurt people, don’t break the platform. In particular, you must not use the Service to:

• break the law, infringe others’ rights, or create, host or spread unlawful, defamatory or malicious content, including malware;
• build anything deceptive: phishing pages, credential-harvesting forms, fake login screens, clones of other brands designed to be mistaken for them, or interfaces that collect payment or identity data under false pretences;
• probe, overload, or interfere with the Service or circumvent its security, metering or usage limits; scrape it; or register accounts by automation;
• resell the Service itself, or use it to build a dataset or product that competes with it by extracting our systems’ behaviour at scale;
• reverse engineer, decompile or otherwise attempt to derive the source code, models, prompts or inner workings of the Service, except where the law grants you that right regardless of this clause;
• violate export-control or sanctions law, or use the Service from or for a sanctioned territory or party;
• publish content that breaches our platform rules, which form part of these terms.

We may throttle, suspend or remove projects and accounts that violate this section — proportionately, and with notice where the circumstances allow it (section 11).

10. Illegal content, notices and complaints

Anyone can report content published through the Service at abuse@firelent.com — this is also our single point of contact for authorities and users under the EU Digital Services Act; you can write to it in English or German. Copyright holders can additionally use the process in our copyright policy. Where we act against content or an account, we tell the affected user what we did and why, and they can contest the decision by replying — a human reviews every contested action.

11. Suspension and termination

• By you: delete your account at any time in settings. Deletion of your data then follows the privacy policy.
• By us, for cause: we may suspend or terminate immediately if you materially breach these terms, act fraudulently or abusively, or if the law or an acute security risk requires it. Prepaid amounts for the terminated period are not refunded in these cases, except where the law requires otherwise.
• By us, without cause:only with at least 3 months’ notice to the end of a billing period — and in that case we refund any prepaid, unused amounts pro rata.
• After the end: for 30 days after termination you can still export your projects (including to GitHub); after that we delete as the privacy policy describes. Sections of these terms that by their nature outlast the contract — ownership, liability, disputes — survive.

12. Warranty (defects)

For consumers, the statutory rules on defective digital products (§§ 327 ff. BGB) apply, without limitation: if the Service does not conform to the contract, you have the statutory rights to cure, price reduction, termination and — in the frame of section 13 — damages. We also provide the updates required to keep the Service conformant during your contract.

For businesses, we provide the Service as described in these terms and our documentation. Continuously uninterrupted operation is not owed — the Service depends in part on third-party infrastructure and AI providers — and the characteristics of AI output described in section 3 do not constitute defects. Strict liability for defects existing at contract conclusion (§ 536a (1) BGB, first alternative) is excluded.

13. Liability

We are liable without limitation:

• for intent and gross negligence;
• for injury to life, body or health;
• under the German Product Liability Act; and
• where we have given an express guarantee, to its extent.

For simple negligence we are liable only for breach of essential contractual duties — duties whose fulfilment makes the proper performance of the contract possible at all and on whose fulfilment you may regularly rely — and then limited to the damage typical for this kind of contract and foreseeable at its conclusion. Beyond that, our liability for simple negligence is excluded. For businesses, our total liability under the preceding sentence is additionally capped at the fees you paid us in the twelve months before the event; this cap never applies to the unlimited cases above. Back up what matters to you — export and GitHub sync exist for a reason.

14. If your project gets us sued (indemnity)

You operate what you build (section 8). If a third party brings claims against us because of your project or your use of the Service in breach of these terms — for example over content you published, data you collected, or goods you sold — then, if you acted culpably, you will compensate us for the resulting damage, including reasonable costs of legal defence, and assist us with honest information about the matter. We will notify you promptly of any such claim and will not settle it at your expense without consulting you. For consumers, this clause goes no further than the liability the law already places on you.

15. Feedback

If you send us ideas, suggestions or feedback, we may use them to improve Firelent without owing you anything — and without this ever giving us rights to your projects or content (section 7 stands). Feedback is voluntary; never include confidential information in it.

16. Force majeure

Neither of us is responsible for failing to perform — other than payment obligations — while prevented by events outside reasonable control: natural disasters, war, epidemics, government action, Internet backbone or power failures, or outages of third-party infrastructure we cannot reasonably work around. We will both do what is reasonable to limit the impact.

17. Changes to these terms

We may update these terms — for new features, for legal reasons, or to correct imbalances. We will notify you of changes at least 30 days before they take effect, by email or in the product. If a change materially reduces your rights or expands your obligations, it takes effect for you only if you accept it — and you may always terminate before the effective date instead, in which case the old terms apply until your contract ends. Changes that are purely to your benefit, editorial, or required by law can take effect on shorter notice.

18. Final provisions

• Governing law. German law applies, excluding the UN Sales Convention. If you are a consumer, this choice does not deprive you of the protection of mandatory rules of the country you live in.
• Jurisdiction. If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Stuttgart, Germany. For consumers, the statutory venues apply.
• Consumer dispute resolution (§ 36 VSBG). We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
• Entire agreement. These terms, the additional terms named in section 1 and your plan details form the whole contract for the Service; there are no oral side agreements.
• Notices. We send notices to your account email or in the product; you send them to support@firelent.com or our postal address. Text form satisfies any requirement of written form in these terms.
• Severability. If a provision of these terms is invalid, the rest remains in force.
• Assignment. You may transfer this contract only with our consent; we may transfer it to a legal successor of our business, and will notify you if we do.
• Contact. Firelent UG (haftungsbeschränkt), Königstraße 38, 70173 Stuttgart, Germany · support@firelent.com.